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Performance

How to Write Measurable Goals

Does your organization seem to make little or no progress toward achieving its goals? Do your employees fail to see how their jobs contribute to organizational outcomes? If so, establishing effective goals tied to business results may be the answer. The purpose of this session is to teach participants how to use goal-setting effectively to achieve organizational and personal goals.

Learning Outcomes

By the end of this session participants will be able to:

  1. Describe the goal-setting process.
  2. Explain how to establish clear line-of-sight by aligning individual, management, and department goals to the organization's mission, goals, and strategic plan.
  3. Identify the elements of effective goals.
  4. Practice writing measurable goals.
  5. Evaluate goals in terms of alignment and measurement.

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Tips and Techniques for Improved Performance Management

Do you have an effective and legally defensible system that enables your employees to perform at a fully successful level? This session provides an overview of performance management from a strategic point of view, with an emphasis on issues related to the measurement of performance. While it does include discussion of the performance evaluation interview, its focus is on the broader topic of using performance management as a strategic tool.

Learning Outcomes

By the end of this session participants will be able to:

  1. Explain the importance of performance management in achieving organizational goals.
  2. Discuss the problems inherent in performance management and suggest ways to address them.
  3. Describe the elements of effective goals.
  4. Explain how to align individual and group goals with organizational goals and business outcomes.
  5. Identify the essential elements of effective performance evaluation.
  6. Provide constructive feedback on the organization's existing performance management process.

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The Nuts and Bolts of Effective Performance Evaluation

How comfortable and productive are the performance evaluation meetings between your organization's managers and staff? This session provides managers and supervisors with the tools they need to ensure that the performance evaluation interview is a productive and constructive experience for both parties and focuses on the achievement of organizational goals.

Learning Outcomes

By the end of this session participants will be able to:

  1. Identify the problems inherent in performance evaluation and suggest ways to address them.
  2. List and describe the steps in the performance management process.
  3. Explain the organization's performance standards.
  4. Evaluate and document performance in specific, behavioral, and measurable narratives.
  5. Identify and discuss common rater errors and how to avoid them.
  6. Identify the elements of effective performance goals.
  7. Discuss ways to prepare for and conduct the performance evaluation interview.
  8. Provide constructive performance feedback.

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